to see our FULL Range of  Products

 

 

 

 

Telephone Orders

For security reasons, we are unable to  accept card payments and orders over the phone. Please place orders via this secure web site.

 


 

Dispatch & Delivery

We despatch standard orders on Tuesdays and Thursdays only, with Express and International Courier orders shipped Wednesdays and Fridays. We do not dispatch on Mondays. 

The cut-off time for web orders on Tuesdays and Thursdays is 2:00 pm.

For Urgent Orders, please select Express Delivery, which ensures your order will be delivered the day after despatch.

If you need to place an urgent order for dispatch after this time, please call first to confirm if this is possible before placing your order, as we cannot commit to customer-imposed delivery deadlines.

If you have any questions about shipping or payment please click here to contact us.

FREE delivery on orders over £75.

 


 

Purchase Orders

We can accept Official Purchase Orders from SCHOOLS, COLLEGES and UNIVERSITIES, as well as Local Authorities and NHS customers,

Subject to a £50 net minimum order value.

 


 

Email Order Confirmation

When you place your order online, our system will send you an email order confirmation / invoice with an 'RC' number.  Please quote this number with any queries you may have regarding your order. 

If you do not receive this email, please contact customer services by phone or email.

 


 

Paying by Credit/Debit Card

GLOWTEC use SAGEPAY and PAYPAL to securely process all credit and debit card payments.  These companies provide a safe and secure means of processing a credit card payment, without your card details ever being revealed to any individual.

As payment by phone is insecure, we regret that we cannot accept payments over the phone.

 


 

Paying by Cheque/Transfer

If you prefer, you may also pay by cheque or postal order. Please print of your order receipt and send together with your payment, to the address shown on the order page.

If paying by Bank Transfer, please quote the RC Order number as the payment reference.

 


 

International Orders

International orders do incur higher shipping costs. However we will keep these costs as low as possible.

For larger / heavier orders, should there be any significant additional cost, we will advise and you have the option to cancel or pay any surcharge / insurance cost.

Duties, Customs or other charges may apply.

 


 

We are here to help

Your business is very important to us and we can assure you of our best attention at all times.

If you have any query or question you would like us to answer, please contact us.

 


 

Terms & Conditions

All orders received by GLOWTEC will be subject to our standard terms and conditions of sale, full details of which are available to view on our main desktop web site. Click here for details.

 


 

Returns Policy

For full details of our Returns Policy please click here.

 

 

 

 

to see our FULL Range of  Products